Socio-demographic Characteristics and Client Care Satisfaction among Older- Adult Admitted in The Two Tertiary Hospitals in Osun State, Nigeria

Issue: 3, Volume: 1, Year: 2020

Socio-demographic Characteristics and Client Care Satisfaction among Older- Adult Admitted in The Two Tertiary Hospitals in Osun State, Nigeria

Date of Publication : 06, Jun, 2020

Date Of Acceptance : 1 June, 2020

Author: AJAO, FUNKE FELICITAS (RN, RM, RPHN, BNsc)

Co Author: ADEFILA, KEHINDE BUKOLA (RN, RM, RPHN, BNsc)

Area of research / Subject: Socio-demographic Characteristics and Client Care Satisfaction among Older- Adult Admitted in The Two Tertiary Hospitals in Osun State

The study investigated socio-demographic characteristics and client care satisfaction among older- adult admitted in the two tertiary hospitals in Osun state, Nigeria. The study specifically examined the relationship between caring behaviour of nurses and clients’ care satisfaction; and the effect of socio- demographic characteristics on clients’ care satisfaction. The study employed a descriptive research design using two hypotheses. The population for the study were older adults admitted in the two tertiary hospitals in Osun State. A total number of one hundred and seventy-seven (177) respondents were selected from the two hospitals. A self-developed questionnaire was used to elicit information from the respondents. The face and content validity of the instrument was validated by experts in the field of Tests & Measurement. Reliability of the instrument was ascertained through Cronbach’s Alpha and Cronbach’s alpha value of 0.802 was gotten. Inferential statistics of Pearson Product Moment Correlation Statistics and Chi-square were used to analyse the two stated hypotheses at 0.05 level of significance. The findings of the study revealed that the caring behaviour of nurses was positively related to patients care satisfaction while socio-demographic characteristics such as gender, period of admission and age were correlates of patients care satisfaction. It was recommended among others that Nurses should be more active in patients’ care by developing active listening skills and sensitive to patients’ needs.

Keywords: Socio-demographic Characteristics, Client, Care Satisfaction, Older-Adult,

Cite this article:

Author(s), AJAO, FUNKE FELICITAS (RN, RM, RPHN, BNsc), ADEFILA, KEHINDE BUKOLA (RN, RM, RPHN, BNsc), (2020). “Socio-demographic Characteristics and Client Care Satisfaction among Older- Adult Admitted in The Two Tertiary Hospitals in Osun State, Nigeria”. Name of the Journal:  Commonwealth Journal of Academic Research, (CJAR.EU), P, 15- 22. DOI: http://doi.org/10.5281/zenodo.3882399  , Issue: 3, Vol.: 1, Article: 2, Month: June, Year: 2020. Retrieved from https://www.cjar.eu/all-issues/

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ThoughtWares Consulting & Multi Services International (TWCMSI)

 

1.3 - 2020 - 2 - Socio-demographic Characteristics and Client Care Satisfaction among Older- Adult Admitted in The Two Tertiary Hospitals in Osun State, Nigeria

Keywords : Socio-demographic Characteristics, Client, Care Satisfaction, Older-Adult,

DOI (Digital Object Identifier) Number: http://doi.org/10.5281/zenodo.3882399

Serial: 2 Download Page: 15-22

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